Shipping policy

Here is a complete, Shopify-ready Shipping Policy you can copy and paste into your store and edit where needed.

🚚 Shipping Policy

1. Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

During high order volumes, processing may take additional time. If there are significant delays, we will notify you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times after processing:

  • Domestic Shipping (USA): 3–7 business days

  • International Shipping: 7–21 business days (varies by destination and customs processing)

Please note that delivery times are estimates and may vary depending on carrier delays, weather conditions, or customs processing.

3. Shipment Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email with your tracking number (if available).

Tracking information may take 24–48 hours to update.

4. Shipping Carriers

We may use multiple carriers to deliver your order, including but not limited to:

  • USPS

  • UPS

  • FedEx

  • DHL (for international orders)

5. Shipping Restrictions

We currently do/do not ship to the following locations (edit this section):

  • APO/FPO addresses (optional)

  • P.O. Boxes (optional)

  • Certain international regions due to customs restrictions

6. Customs, Duties, and Taxes (International Orders)

For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country.

We are not responsible for delays caused by customs clearance processes.

7. Lost, Stolen, or Delayed Packages

We are not responsible for packages that are lost, stolen, or delayed after they have been shipped and marked as delivered by the carrier.

If your tracking shows delivered but you have not received your package, please contact your local carrier or shipping facility first.

However, if you need assistance, you can contact us at: [your support email]

8. Incorrect Address

It is the customer’s responsibility to provide the correct shipping address at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you notice an error, please contact us within 24 hours of placing your order.

9. Order Changes & Cancellations

Orders can only be modified or canceled within 12–24 hours of purchase, before processing begins.

Once an order has been processed or shipped, it cannot be changed or canceled.

10. Damaged or Missing Items

If your order arrives damaged or items are missing, please contact us within 7 days of delivery with:

  • Order number

  • Photos of the package and items

We will review and resolve the issue as quickly as possible.